Arbonne is not Gluten Free after all

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by Afton Jones on January 8, 2013

Yep folks. This is the company I took off my list.  Arbonne has not told us the truth about their “gluten free” products.

This whole saga began when an eagle eyed reader contacted me via my contact page:

“Did you realize that several products on Arbonne’s gluten free makeup list have wheat protein as one of the main ingredients?” She sent me the names of the products.

“… Oh my gosh.” She was right.

First off, the history of why I approved them in the first place:

When I first contacted Arbonne, they gave me their list of gluten free products, but had trouble answering my further questions. Frustrated with them, I gave up for a month or two. I eventually tried again and then finally started getting some answers. Only the products on their gluten free list were safe, and those they told me were tested for gluten in order to ensure the purity and lack of cross contamination from their gluten products.

OK, that fits the criteria. I read a few of the ingredient lists and though was surprised at the extreme length of the lists for a single product, I saw nothing of concern. I added them to the list.

Now, to clarify, I don’t usually go through companies lists of products and read all the ingredients. Why? Because gluten can hide in dozens of ingredients, not all of which are always derived from gluten.
Case in point: Tocopheryl acetate. This an extremely common ingredient that is basically vitamin E. Sometimes it’s derived from rice, sometimes from wheat. You can’t tell by reading the ingredients. You have to talk to the company to find out.

So in most cases, reading the ingredients does nothing to help determine if a product is safe or not. But in this case, it most certainly would have.

Because sure enough, upon hunting down the ingredients of the FC5 line, Hydrolyzed Wheat Protein stared back up at me from the ingredient list.

So why would Arbonne say that their products are gluten free when they have wheat in them?

In this case, it is exactly the same idea as Mineral Fusion’s gluten free claim. Arbonne subscribes to the theory that removing gluten from wheat protein in the lab can make the wheat safe for gluten sensitive people. The problem with that?

We have one ruling alone in the US about gluten free labeling. It was done by the Alcohol and Tobacco Tax and Trade Bureau (TTB), of all people. It was a ruling on gluten free beer. The result?

TTB will not allow products made from ingredients that contain gluten to be labeled as “gluten-free.”

Kinda says a lot, doesn’t it? I wrote a whole post on that HERE, if you want to read more of what TTB said.

In short, Arbonne claims that their products are gluten free due to a process so dangerous that the US government has outlawed it for gluten free beer.

If Arbonne has such questionable beliefs on their idea of “gluten free”, how do we know that anything on their gluten free list is safe? Do they actually even use a reliable “test”, if they even test at all?

Because of these doubts, Arbonne has been struck from the Gluten Free Makeup List.

  • http://twitter.com/ToxicBeautyBlog Robin Adler

    I don’t like Arbonne anyway because they claim their products are “natural” “botannical, “and “beneficial” while they contain a variety of toxic ingredients. I say leave the Arbonne alone, whether it contains gluten or not!

    • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

      Well, that bothers me too Robin… Personally, as a consumer. I just never thought it was “relevant” enough to mention on a Gluten Free blog. But you know, I think I was wrong about that. Their false advertising in that area COULD have given us a clue into their concern for the consumer. Which appears to be nonexistent. But if they would claim natural when they aren’t, what’s stopping them from claiming gluten free when they aren’t? In hindsight, I think it was that subconscious thought that had me wary of Arbonne from the beginning. Of course, everyone who was wrong always says “I KNEW IT!!!” after the fact. lol

      But hey, at least I have awesome readers who are super duper smart and do their own research! Have I mentioned how much I love y’all? <3

      Thanks for the comment Robin! Keep up the good work spreading natural beauty awareness!

  • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

    Hey there Crystal,

    Thank you so much for the comment!

    I did say in the article that Arbonne had a list of gluten free items. That’s what I linked to in the list, and I have never thought or told people that the entire company was safe. But I should probably make that even more clear in the article. Upon rereading it that point isn’t very clear. Heh.

    However, there are products on that list that have wheat in them. The Nourishing Daily Shampoo, for one, has wheat protein. http://www.arbonnefc5.com/hair/nourishing_daily_shampoo/
    As I said in the article, this was “explained away” by the practice of removing gluten from the wheat protein. Since I can’t get much out of Arbonne, this explanation actually came from an Arbonne independent seller. According to her, she was informed through a company seminar that the wheat protein is safe because the gluten has been removed from it. It’s not the first time I’ve heard of this. And banning it is the subject of the only US ruling about gluten free anything.
    But whatever the reason they chose to do it, the fact that wheat is in their “gluten free” products remains. I’d just like to think that they actually have at least some sort of excuse for having wheat protein in there.

    Arbonne doesn’t use the exact word “natural” as their main selling point. However they practically use a Thesaurus to figure out every other word related to it. http://www.arbonnefc5.com/the_arbonne_difference/
    This practice is called “greenwashing”. There isn’t a whole lot of regulation in regards to what “natural” means, so it and related words are often used as selling points, no matter how “true” they may be. It’s much like gluten free, in a way. Everyone has a different standard, different opinion. Which is why I’ve never talked about it on my blog before. I don’t feel like I’m qualified to make statements about greenwashing and natural cosmetics. Robin’s your gal for that (she commented above).
    But you’re probably right! It probably is a lot better than other skincare options out there… Just no parabens is awfully good. The greenwashing just turns me off, especially since there is so many synthetic or lab altered ingredients in their products. But again, this isn’t really my area of expertise. I just personally don’t like it.

    In this case I don’t think I’m throwing the baby out with the bathwater. There is wheat in products on the Arbonne gluten free list. That’s my gripe and that’s why they are no longer on the list.

    Thank you again for the comment! I deeply appreciate that you took the time to research this on your own. It’s readers like you who help keep me on track. :)

  • Krysten Hager

    Thanks for this info. it baffles me that so many times gluten-free doesn’t really mean gluten-free. So frustrating. I mean people would never put up with something saying, “Arsenic-free,” but yet contained it! Sheesh.

    • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

      You’re most welcome!

      Yes, it’s so very frustrating!! Some official guidelines of some kind would really help define “gluten free”. Though at the same time if the FDA rules that <20ppm is "safe" then it may make it that much harder for the very sensitive to find gluten free products. The FDA knows that it's difficult to pinpoint just how much gluten is "safe" for very sensitive individuals. They know that damage from 10ppm is a real possibility for some individuals. Therefore <20ppm will be for the /majority/ of the gluten sensitive, not everyone. The only people who will REALLY benefit from <20ppm rule? Companies who just want to jump on the gluten free bandwagon.

      So we may actually always have to fight the "gluten free" term. :-/ We'll see, I suppose.

  • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

    Well, welcome to Gluten Free Makeup Gal! I’m kinda surprised you heard of me at the GF Expo… Did someone talk about me there? I’m very curious now. lol

    Yes… Arbonne is pretty proud of their “gluten free products”. It really really bothers me that they chose to claim this without fully knowing what gluten free meant. I don’t know just how much they meant to deceive us… I like to think the best of people, so I HOPE they just didn’t know. Still irritates me to no end.

    Oh, yikes! My face breaks out like mad if I’ve been glutened too, topically or internally. But I don’t know that I’ve had such a wide and fully encompassing reaction. I’m so sorry. Here’s hoping getting off Arbonne makes you feel better and your face happier. <3

    Thanks so much for the comment, I appreciate your chiming in.

  • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

    Well, welcome to Gluten Free Makeup Gal! I’m kinda surprised you heard of me at the GF Expo… Did someone talk about me there? I’m very curious now. lol

    Yes… Arbonne is pretty proud of their “gluten free products”. It really really bothers me that they chose to claim this without fully knowing what gluten free meant. I don’t know just how much they /meant/ to deceive us… I like to think the best of people, so I HOPE they just didn’t know. Still irritates me to no end.

    Oh, yikes! My face breaks out like mad if I’ve been glutened too, topically or internally. But I don’t know that I’ve had such a wide and fully encompassing reaction. I’m so sorry. Here’s hoping getting off Arbonne makes you feel better and your face happier. <3

    Thanks so much for the comment, I appreciate your chiming in.

  • Concerned

    there is a gluten free list right on Arbonne’s site and “formulated without gluten” means there was never any gluten to take out. That’s not to say ALL of Arbonne’s products are gf, but the majority of them are. If you search Wheat in the ingredients (Arbonne is very proud of what they put in their products) you’ll only find 3 items: the hormone creams (prolief & phytoprolief) & the RE9 Advanced Hydrating Body Lotion. If you search by all the wheat aliases, you’ll find none. Arbonne is a good company… the only company that can claim all three: pure. safe. beneficial. Not sure why you had such a bad impression of Arbonne. Also, if people break out or have any other issues from using their products, they can contact their consultant to adjust their usage (most people don’t realize you don’t need to use the “normal” amount of anything – much less is needed with Arbonne), exchange products, or receive a full refund within 45 days.

    • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

      I am aware of the gluten free list, and I referred to it in the beginning of the post. But some of the products on that list have gluten derived ingredients in them. Like I mentioned in the article, the FC5 line has several products with hydrolized wheat protein. Here’s just one of them that is on the gluten free list- http://www.arbonnefc5.com/hair/nourishing_daily_shampoo/

      Here’s the list saying this is gluten free- http://www.arbonnemarketing.com/PDF/US_Gluten-Free_List.pdf

      I did a lot of research before posting this, because I have no wish to say something negative about a company without just cause. No matter how obscure the origin, bad mouthing can hurt people and companies. I strive to use this “power” wisely and deeply appreciate that you all keep me accountable. And you’re always so nice about it too!! But this is what the company says, straight from their website(s). And it’s not an acceptable definition of gluten free. Therefore it throws all their gluten free claims into question.

      I’m not saying they’re a bad company. Honestly, I don’t know whether they are or are not. I simply know that their definition of gluten free, which can be seen on their own websites and does not require outside conclusions, is dangerous.

      I have great faith in the service of Arbonne consultants. I’ve met a crazy amount of super nice and super helpful gals who sell Arbonne. By all means, stick with ‘em and sell their products! As I hear, Arbonne has a lot more going for them than just their questionable gluten free claims. And I know you wouldn’t sell them if you didn’t believe in them as a company. :)

  • Patricia

    My sister is a celiac and has been using Arbonne skin care care and nutrition products for over a year now. She has never looked or felt better!

    • http://www.glutenfreemakeupgal.com/ The Gluten Free Makeup Gal

      I’m glad it’s working out for her. :)

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